About Family Works Central

Family Works Central is part of Presbyterian Support Central, a trusted not-for-profit organisation serving communities across the Lower North Island. We provide counselling, social work, and community-based support to help families, children, and whānau overcome challenges, strengthen relationships, and create positive change.
Our Services
Who We Are

Family Works

We are a team of experienced counsellors, social workers, and community workers dedicated to empowering people to live safe, connected, and fulfilling lives. Our holistic approach ensures we support not just individuals, but also their families, whānau, and communities.
Meet the Team
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Our kaupapa is all about working alongside you and your whānau to create meaningful, lasting change.

Our Kaupapa

At Family Works Central, our kaupapa is all about working alongside you and your whānau to create meaningful, lasting change. Our unique way of working, Te Ara Whānau (Family Solutions), is a strengths-based, solutions-focused approach. This means we focus on the skills, resources, and strengths you already have – and help you use these to create positive outcomes.

We believe in engaging the whole whānau, because lasting change happens when everyone is supported. Our services are flexible and tailored to meet the needs of each individual and the wider whānau, ensuring we work in a way that’s right for you and your circumstances.

By delivering seamless, connected services, we help improve outcomes for families. With our support, individuals and whānau can become more resilient, more connected, and better equipped to face the future.

Family Works kaupapa, Te Ara Whānau, Family Solutions approach, strengths-based whānau support, solutions-focused family services, whānau resilience, family wellbeing, positive change for whānau, holistic whānau support.

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Our Values

We are guided by values of respect, compassion, integrity, and aroha. These principles shape the way we engage with people and deliver services.
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Our Connection with Presbyterian Support Central

As part of Presbyterian Support Central, we work alongside Enliven (our aged care services) to support people across the lifespan. This unique connection means we can provide continuous support as needs change.
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Frequently Asked Questions (FAQ)

At Family Works Central, we understand you may have questions about how we can support you and your whānau. Our Frequently Asked Questions (FAQ) page provides clear answers to help you understand our services, processes, and how to get the right help quickly.
We provide a range of free and low-cost services for individuals and families, including counselling, social work, parenting support, community programmes, and advocacy. Our goal is to help you build resilience, strengthen relationships, and create a safer future.
Our services are available to anyone in our region, including parents, caregivers, children, young people, and whānau. We work with people from all walks of life, regardless of background or circumstances.
You can contact us directly, complete an online referral form, or be referred by another organisation such as a school, GP, or social service agency. We aim to make the process as simple and stress-free as possible.
Many of our services are free, and some have a cost depending on the type of programme and your situation. We will always discuss any fees with you before you begin.
Family Works operates across the lower North Island, including Wellington, Whanganui, Wairarapa, and Taranaki. Find your nearest service location using our ‘Find a Service’ tool.